Information about using our lakes and reservoirs including latest water levels. Check latest blue-green algae warnings.
Our reservoirsView current water levels and recreational activities permitted at our lakes and reservoirs. |
Pipeline supplied recreation lakes and weir poolsOur rural pipelines supply water to 11 recreation lakes and weir pools in our region. The lakes provide water for visitors and local communities to enjoy fun activities such as swimming and boating. |
Algae warningsHigh levels of blue-green algae produce toxins that can affect the health of humans, animals, birds and livestock as well as harm the environment. View the latest warnings. |
Public access to our facilitiesPublic access to our facilities is generally restricted. Of course you're welcome to visit and enjoy designated public areas, such as the recreational parts of our lakes and reservoirs. |
Apply for a concession or grant. Information about tariffs and charges, paying your bill and updating your details. Tips for reading your water meter and monitoring your water use.
Pay your billPaying your bill is straightforward and convenient. Choose the most suitable way to pay from several options. |
Get help to pay your water billSometimes it can be hard to keep up with your payments. Don't be afraid to ask for help! |
Get a concession or grantA range of concessions and grants are available to provide financial relief for GWMWater customers. If you're eligible, you may be offered reduced payments for your water services. |
Update your detailsIf you pay the water bill for a property (i.e. you're the account holder) and any of your details change, please let us know. Remember, it's your responsibility to keep us informed! |
Tenant and landlord responsibilitiesMany people live or work in rented houses, apartments or workplaces. Sometimes it can be a little confusing when it comes to responsibilities and paying bills - who is responsible for what? |
Tariffs and chargesWater costs vary depending on a number of factors and can change from year to year. |
How to read your water meterWater meters are an essential monitoring tool for any water system. All properties linked to our water network have a water meter to record water usage. |
Monitor your rural pipeline use with Customer PortalCustomer Portal is a free online system that allows you to monitor your water use using your smart phone, tablet, laptop or home computer. It's available to our customers connected to the Wimmera Mallee or Northern Mallee pipelines. |
Apply to discharge trade waste or connect to a sewer main. Information about using biosolids.
Connect to a sewer main or schemeMany properties in urban areas will have the option to join our sewer network. The primary requirement for a property is that it's fronted by one of our mains. |
What not to put down the drainOur water system needs your help to keep it healthy and working well! Unfortunately there are a whole lot of things going down our drains that shouldn't be. |
About trade wasteTrade waste is generally considered to be the liquid waste discharged to a sewer from commercial and industrial processes. |
Apply to discharge trade wasteGWMWater regulates trade waste because it can be harmful to our sewerage infrastructure. |
'Take and use' biosolidsBiosolids are a product of treated sludge from a wastewater treatment plant and can be used as a soil conditioner or fertiliser for agricultural and horticultural use. |
How to update your details or disconnect from our services. Find out about tenant and landlord responsibilities.
Update your detailsIf you pay the water bill for a property (i.e. you're the account holder) and any of your details change, please let us know. Remember, it's your responsibility to keep us informed! |
Tenant and landlord responsibilitiesMany people live or work in rented houses, apartments or workplaces. Sometimes it can be a little confusing when it comes to responsibilities and paying bills - who is responsible for what? |
Apply to connect to an urban water main. Information about drinking water in urban areas and recycled water.
Connect to an urban water mainMany properties in urban areas will have the option to join our existing water network. The primary requirement for a property is that it's fronted by one of our mains. |
Drinking water in urban areasWe work hard to provide as many of our customers as possible with access to safe, high-quality drinking water that consistently meets consumer and regulatory requirements. |
Apply for a water pressure and flow testYou may require a pressure and flow test when connecting to our water network to ensure the water network will meet your requirements. |
About recycled waterRecycled water is treated wastewater available for reuse from our wastewater treatment plants. It's an important resource for GWMWater and the region. |
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