Outages and water quality alerts

Unplanned interruption

Reason: Bushfire response

GWMWater has been working with the Incident Control Centre to monitor and manage impacts of the Grampians bushfires on our infrastructure and water supplies.

To date, no urban water supplies have been impacted – water in Halls Gap, Moyston, Pomonal and Willaura is safe to use as normal.

Some rural customers have experienced low pressure or no water, due to a power outage at the Willaura storage as a result of the bushfire burning through the area. These water supplies have now been restored.

If customers in the area experience any changes to water quality or water pressure, please contact us on 1800 188 586.

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Planned interruption

Reason: Maintenance Works

Access to a drinking water trailer during the planned interruption will be available on the day and will be located the Railway Station in Serviceton.

Prior to the interruption please store sufficient water for your day's needs.

During the water supply interruption do not use any taps or water using appliances.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

These maintenance works form part of our commitment to provide best service standards to our customers.

We apologise for any inconvenience that these maintenance works may cause.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

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Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

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Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

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